Equipment & Services

Reliable Support – 95% Uptime Guarantee

Having regular mobile routes throughout the United States requires that we can support medical equipment and trailers just about anywhere. It means we understand the pressures of keeping your machine up and running smoothly, which is why we provide a 95% uptime guarantee with our service contracts. If you don’t want to have to run into: “wait, this is covered, but that isn’t?!” and “wait, what’s the fine print here?!”…call Mansa Medical.

We keep it simple, we respond quickly, and we provide solutions when everyone else is stuck on problems.

Services for Fixed Imaging Equipment

1

Cryogens / Cooldowns

2

Maintenance & Shielding

Staffing

Provide your facility with skilled MRI, CT, and PET technologists for short- and long-term needs

Service

Ensure your imaging equipment operates efficiently with expert servicing and minimal downtime

Cryogens / Cooldowns

Manage your MRI cooling systems and refill cryogens to maintain peak performance

Delivery & Rigging

Transport and install your imaging equipment safely and precisely, regardless of location

Drawings & Operations

Plan your site in detail for seamless installations into existing facilities or new building expansions

Shielding

Protect your facility with custom radiation shielding solutions for safe imaging

Services for Mobile Imaging Trailers

1

Full Transportation & Setup

2

Hydraulics, Mechanical & Electrical Engineering

3

Trailer Preventative Maintenance & Field Services

4

Full Trailer Refurbishment & Build

5

HVAC & Chiller Maintenance

Mobile Builds

Customize your mobile imaging units for flexibility, efficiency, and long-term use

Hydraulics

Maintain your mobile unit’s hydraulic systems for smooth operation and continued functionality

HVAC / Chillers

Regulate your imaging equipment’s temperature with advanced climate control solutions

Generator

Provide your imaging systems with reliable backup power for continuous operation

Preventative Maintenance

Prevent costly failures with routine servicing to extend your equipment’s lifespan

Reconditiong

Restore your used imaging equipment to like-new condition for improved reliability

D.O.T Compliance

Ensure your mobile imaging units meet all Department of Transportation regulations

24/7, 365 days a year Remote Monitoring with Notifications

Helium Level Percentage

Helium Pressure

Recon SI

Recon RuO

Cold head RuO

Water Supply/Return and Temp Delta

Room Temperature

Room Humidity

Shield Temperature

Helium Pool for standard and emergency MRI fills

HVAC and Trailer service

Logistics/operations assistance for route and multiple facility optimization

Shielding

Frequently Asked Questions

Can I park a mobile at my facility if I don’t have an actual pad?

Yes, you can park a mobile home on concrete or asphalt. We simply need to reinforce the landing points with plywood or a steel plate to ensure that your parking areas are not damaged.

What if the CT we’re currently using isn’t available for rent or lease?

In the event that a direct replacement for your current CT is not available, we will provide application training to your staff to make sure they are confident and comfortable using the mobile CT. 

How do I determine where I need to place the mobile to reach the onshore electrical connection?

With our system diagram as a guide, measure from the point where your power cord exits to what you want it connected at. We will provide an accurate length based on this information (additional charges may apply if there are any electrical connections needing more than around 18 feet).

How far in advance should I book a mobile scanner to make sure it’s available for my project?

The best way to get a mobile system is by securing it through contract as soon as possible. That said, to ensure that your space works, obstacles are identified and availability isn’t an issue we recommend committing to the mobile at least 3-6 months in advance. 

Does billing begin at delivery?

Billing does not begin until the scanner is running to OEM standards at your site, ready for patient scanning, as defined by contract. We routinely deliver several days before your scheduled patients, so that you are never charged for any services during the setup period!

What if a mobile CT is needed after the term of the lease?

We want to make sure you can use your mobile CT scanner as long as you are happy with it. We’ll work with you to understand a new timeline and if requested a contract extension.

What do I do if I am having a problem with the CT scanner or the trailer?

If at any point during your service event, the power goes out or something else happens that may be related to our work being done on site – just give us a call. Our friendly customer support team will get back immediately with whatever information is needed so they can take care of things as soon as possible and fix everything right away.

 

Service Request Form

Need some help? Reach out to us and we will get back to you as soon as possible!

Equipment & Services

Having regular mobile routes throughout the United States requires that we can support medical equipment and trailers just about anywhere. It means we understand the pressures of keeping your machine up and running smoothly, which is why we provide a 95% uptime guarantee with our service contracts. If you don’t want to have to run into: “wait, this is covered, but that isn’t?!” and “wait, what’s the fine print here?!”…call Mansa Medical.

We keep it simple, we respond quickly, and we provide solutions when everyone else is stuck on problems.