Staffing Services
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Frequently Asked Questions
Can I park a mobile at my facility if I don’t have an actual pad?
Yes, you can park a mobile home on concrete or asphalt. We simply need to reinforce the landing points with plywood or a steel plate to ensure that your parking areas are not damaged.
What if the CT we’re currently using isn’t available for rent or lease?
In the event that a direct replacement for your current CT is not available, we will provide application training to your staff to make sure they are confident and comfortable using the mobile CT.
How do I determine where I need to place the mobile to reach the onshore electrical connection?
With our system diagram as a guide, measure from the point where your power cord exits to what you want it connected at. We will provide an accurate length based on this information (additional charges may apply if there are any electrical connections needing more than around 18 feet).
How far in advance should I book a mobile scanner to make sure it’s available for my project?
The best way to get a mobile system is by securing it through contract as soon as possible. That said, to ensure that your space works, obstacles are identified and availability isn’t an issue we recommend committing to the mobile at least 3-6 months in advance.
Does billing begin at delivery?
Billing does not begin until the scanner is running to OEM standards at your site, ready for patient scanning, as defined by contract. We routinely deliver several days before your scheduled patients, so that you are never charged for any services during the setup period!
What if a mobile CT is needed after the term of the lease?
We want to make sure you can use your mobile CT scanner as long as you are happy with it. We’ll work with you to understand a new timeline and if requested a contract extension.
What do I do if I am having a problem with the CT scanner or the trailer?
If at any point during your service event, the power goes out or something else happens that may be related to our work being done on site – just give us a call. Our friendly customer support team will get back immediately with whatever information is needed so they can take care of things as soon as possible and fix everything right away.